Medical Aid claims increase substantially yearly. Without the supporting documents, Doctors motivation, claims for certain medication are unfortunately declined and the patient ends up coughing out their own pockets. The Reimbursement Support system is there to facilitate the Medical aid claims on behalf of the Patient. Its primary objective is to manage all the components needed to make a claim payout possible. This benefits the Patient as well as the Manufacturer as the claim process is much more streamlined to provide a potential successful claim. New innovative drug launches are always at risk as there is always a reluctance for Medical Aids to reimburse these drugs. The Reimbursement system provides a platform for the Manufacturers to assist their patients using these drugs. Successful claims results in these drugs being prescribed by more Practitioners and thus driving products market share higher in time.